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Delivery Informations

DELIVERY CONDITIONS FOR THE UNITED STATES Hammocks of Americas

Any order of $ 100 (USD) and over is eligible for free shipping, otherwise, a fixed shipping fee of $ 10 (USD) is applied. These delivery terms apply for the continental United States only.

 

At the end of your purchase registration process, your order is displaying (in order):

1) The product description, quantity, unit cost and total value.
2) Fixed shipping fees (if applicable).
3) The total cost (final).

  • Amounts displayed will be charged when you confirm your purchase only.
  • No other fees will be required to obtain your order.
  • You will receive a shipping confirmation email with tracking number within 48 hours of your purchase.
  • Our carriers (UPS or FedEx) will deliver your order within 3 or 7 working days (depending on your address).
  • Your purchases are guaranteed against manufacturing defects for one year from date of purchase.


Important Notices:

  • We can not ship to PO Boxes addresses. Only valid delivery addresses are accepted.
  • Orders are generally shipped without requiring a signature at delivery. In some high-risk areas, we may elect to have the shipping carrier obtain a signature before making delivery.
  • Our responsibilities: - instruct the shipping carrier to deliver to the address you supplied at checkout - to ship in a timely fashion - pack shipments in such a way so they arrive undamaged.
  • Your responsibilities: - supply us with a safe and secure address for delivery - monitor the tracking information that we deliver to you via email and/or SMS text message so you'll know when your parcel is out for delivery, and can retrieve it promptly.
  • Do not leave parcels sitting unclaimed. Notably, we are not responsible for parcels stolen from your doorstep after delivery is made to the address you provided. Shipping carriers will not pay claims on parcels where the tracking shows "delivered". Please enter a safe and secure address for delivery purposes.


If you have questions, do not hesitate to contact us by email or telephone.
We will be happy to help you.


HAMMOCK-USA.COM
Email : info@hammock-usa.com
Customer service : Tel. : +1-786-220-3426

UPS
Fedex
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