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Conditions of Use and Sales

CONDITIONS OF USE

1. USE OF THIS WEBSITE
This website is owned by BOUTIQUES-INTERNET.COM (hereinafter “BOUTIQUES-INTERNET.COM”), and is operated for your personal non-commercial use and information. Your use of this website is subject to the following terms and all applicable laws. By accessing and browsing this website, you accept, without limitation or qualification, these terms. If you do not agree with any of the terms, please do not use this website. You are responsible to ensure that your access to this website and material available on or through it are legal in each jurisdiction in or through which you access or view the site or such material.

2. PRIVACY
Our privacy practices are explained in our "Privacy Policy", which also governs your visit to this website. Your continued use of this website implies that you acknowledge that you have read our Privacy Policy and agree to be bound by and accept its terms and conditions. You consent to the use of your personal information by BOUTIQUES-INTERNET.COM in accordance with the terms of and for the purposes set forth in our Privacy Policy, as same may be amended from time to time.

3. OTHER POLICIES AND AGREEMENTS
When you purchase products from BOUTIQUES-INTERNET.COM using the HAMMOCK-USA.COM website, your purchase is subject to separate "Conditions of Sale" applicable to the website. Certain additional terms and conditions may apply to purchases of products and other uses of portions of the HAMMOCK-USA.COM website.

4. YOUR ACCOUNT
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. This website is directed for use by adults. Those under the age of 13 should not use this website. In addition, if you are aged 13 or older but under the age of majority in the jurisdiction in which you reside, your parent of guardian should use this website on your behalf and you should not use the website on your own or provide any personal information to BOUTIQUES-INTERNET.COM. BOUTIQUES-INTERNET.COM does not knowingly collect information from children under the age of 13. BOUTIQUES-INTERNET.COM and its affiliates reserve the right to refuse service, terminate accounts or cancel orders in their sole discretion.

5. PRODUCT INFORMATION
PRICE AND AVAILABILITY INFORMATION PROVIDED ON THIS WEBSITE IS SUBJECT TO CHANGE WITHOUT NOTICE. ALL PRICES LISTED ON THE SITE ARE SUBJECTED TO THE VALUE OF THE CANADIAN DOLLAR AT THE DAY OF THE TRANSACTION.

THIS WEBSITE AND ITS CONTENTS ARE NOT TO BE CONSTRUED AS AN OFFER TO SELL ANY PRODUCT OR SERVICE.

6. EXCLUSION OF WARRANTIES
BOUTIQUES-INTERNET.COM makes no representation or warranty regarding the functionality, the good working order or condition of this website, its suitability for use, or that its use will be uninterrupted or error-free. BOUTIQUES-INTERNET.COM does not represent, warrant or undertake that any errors on or relating to this website will be corrected, or that any server from which the website is operated is or will be free from viruses or other harmful components. ALL MATERIAL OR INFORMATION ON THIS WEBSITE IS PROVIDED TO YOU “AS IS”, “WITH ALL FAULTS” AND WITHOUT WARRANTIES OF ANY KIND WHETHER EXPRESS OR IMPLIED. BOUTIQUES-INTERNET.COM AND ITS LICENSORS DISCLAIM ALL WARRANTIES OR CONDITIONS, WRITTEN OR ORAL, STATUTORY, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, WARRANTIES OR CONDITIONS OF MERCHANTABILITY, QUALITY, DURABILITY, SUITABILITY OR FITNESS FOR A PARTICULAR PURPOSE. These exclusions are in addition to any specific exclusion otherwise provided in these terms and conditions. Because certain federal or provincial laws do not permit the exclusion of certain warranties, these exclusions may not apply to you.

7. LIMITATION OF LIABILITY
BOUTIQUES-INTERNET.COM WILL NOT BE LIABLE FOR ANY DAMAGES, EITHER DIRECT OR INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL, FOR USE OF OR INABILITY TO USE MATERIAL, PRODUCTS OR SERVICES OF ANY KIND, DELAY OF OR PARTIAL DELIVERY, TERMINATION OF RIGHTS OR LOSS OF PROFITS, DATA, BUSINESS OR GOODWILL, WHETHER ON A CONTRACTUAL, TORT OR EXTRACONTRACTUAL BASIS, OR TO PROVIDE INDEMNIFICATION OR ANY OTHER REMEDY TO YOU OR ANY THIRD PARTY. Your sole and exclusive remedy is to discontinue using and accessing this website. Because certain federal or provincial laws do not allow the exclusion or limitation of certain damages, these exclusions may not apply to you.

8. COPYRIGHTS AND TRADEMARKS
Material on this website, including but not limited to texts, images, illustrations, software, audio clips and video clips, is owned or otherwise provided by BOUTIQUES-INTERNET.COM and it's partners, and BOUTIQUES-INTERNET.COM does not represent or warrant that such material does not infringe the rights of any other person or entity. The material on this website is protected in Canada and in other jurisdictions by the Copyright Act and by virtue of the applicable international treaties. Consequently, the material on this website may not be copied, reproduced, republished, downloaded, posted, transmitted, distributed or modified, in whole or in part in any form whatsoever, including but not limited to text, audio or video, without the prior written consent of BOUTIQUES-INTERNET.COM and it's partners. Trademarks, logos and service marks (collectively, “Marks”) displayed on this website are registered or unregistered Marks of BOUTIQUES-INTERNET.COM and it's partners, and may not be used without written permission of the owner of such Marks. Nothing in this website is to be interpreted as conferring a right to use the Marks or the material protected by the Copyright Act.

Notwithstanding the foregoing, BOUTIQUES-INTERNET.COM authorizes you to make one electronic or paper copy of the information posted on any page of this site provided that the copy is used solely for non-commercial, personal purposes and, in each and every case, provided that any such copy remains protected by all copyright, trademarks, service marks and other proprietary notices and legends contained on such website. This license does not include any resale of this site or its contents; any collection of product listings, descriptions or prices; any other derivative use of this site or its contents; any downloading or copying of information for the benefit of any merchant; or any use of data mining, robots, or similar data gathering and extraction tools. You may not frame or utilize framing techniques to enclose any trademark, logo or other proprietary information (including images, text, page layout, or form) of BOUTIQUES-INTERNET.COM and its affiliates without express written consent of BOUTIQUES-INTERNET.COM. You may not use any meta tags or any other “hidden text” utilizing BOUTIQUES-INTERNET.COM name or trademarks without the express written consent of BOUTIQUES-INTERNET.COM Any unauthorized use of this site and/or its contents terminates the permission or license granted by BOUTIQUES-INTERNET.COM

9. CONFIDENTIALITY OF THE INFORMATION TRANSMITTED
You acknowledge that information or material which you provide electronically through your access to or usage of this website is not confidential or proprietary, except as may be required under applicable law or pursuant to BOUTIQUES-INTERNET.COM privacy policy, and acknowledge that unprotected e-mail communication over the Internet is subject to possible interception, alteration or loss. You represent and warrant that the information or material which you provide electronically to BOUTIQUES-INTERNET.COM by accessing or using this website does not infringe the rights of any other person or entity. You consent to BOUTIQUES-INTERNET.COM using that information or material, in whole or in part by any means whatsoever, including reproducing, retransmitting or publishing this information or material or ideas, concepts or other information contained therein for the commercial purposes of BOUTIQUES-INTERNET.COM or the disclosure of your identity, in accordance with the BOUTIQUES-INTERNET.COM Privacy Policy (see Section 2 above).

10. ELECTRONIC COMMUNICATIONS
When you visit this website or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

11. SURVEILLANCE
BOUTIQUES-INTERNET.COM may monitor the access to its website and other activities in relation to its website and may intervene in this regard. However, BOUTIQUES-INTERNET.COM makes no representation and gives no warranty to that effect. You consent to such surveillance and intervention, if BOUTIQUES-INTERNET.COM ever decides to do it.

12. LINKS 
Links and references to other websites are provided to you as a convenience only. BOUTIQUES-INTERNET.COM has not reviewed and does not expressly or implicitly endorse other websites or any information or material, or the accessibility thereof, via such links, and does not assume any responsibility for any such other websites, information or material posted thereon, or products or services offered thereon. You may not create links from other websites to this website, except if expressly permitted by BOUTIQUES-INTERNET.COM. To obtain permission, contact our Website administrator at administration@boutiques-internet.com

13. VIRUSES, ETC
BOUTIQUES-INTERNET.COM does not represent or warrant that the information or material, including the downloadable software, accessed from or through this website will be uninterrupted or free of errors, defects, viruses or other harmful components, or that any such problems which are discovered will be corrected.

14. DAMAGE TO OTHERS
You agree not to introduce into or through this website any information or materials which may be harmful to others. Among other things, you agree not to include, knowingly or otherwise, any error or defect in material or information which may, among other things, be a libel, slander, defamation or obscenity, or promote hatred or otherwise give rise to a criminal offence or civil liability on the part of any person or entity.

15. RESERVE OF RIGHTS
All rights not expressly granted in these terms are reserved to BOUTIQUES-INTERNET.COM Nothing contained in these terms shall be construed as conferring by implication, estoppel or otherwise any license or right under any copyright, patent, trademark or other intellectual property right of BOUTIQUES-INTERNET.COM or any other person or entity.

16. GOVERNING LAW
This site is controlled and operated by BOUTIQUES-INTERNET.COM from Laval, Québec, au Canada and these terms, this website, any use of this website and any transaction conducted on or from it shall be governed by the laws of the Province of Quebec and the laws of Canada applicable therein without reference to principles of conflict of laws. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.

17. DISPUTE RESOLUTION; INJUNCTIVE RELIEF
IF YOU ARE RESIDING IN THE PROVINCE OF QUEBEC OR IN THE PROVINCE OF ONTARIO OR ANY OTHER PROVINCE OR TERRITORY WHERE THIS SECTION 17 MAY NOT BE VALID BY VIRTUE OF LOCAL CONSUMER PROTECTION LAWS, THEN THIS SECTION 17 DOES NOT APPLY TO YOU AND YOU MAINTAIN YOUR RECOURSES PROVIDED BY LAW.IT IS IMPORTANT THAT YOU READ THIS ENTIRE SECTION CAREFULLY. THIS SECTION PROVIDES FOR RESOLUTION OF DISPUTES THROUGH FINAL AND BINDING ARBITRATION BEFORE A NEUTRAL ARBITRATOR INSTEAD OF IN A COURT BY A JUDGE OR JURY. THE LAWS OF YOUR PROVINCE OR TERRITORY MAY LIMIT THE ENFORCEABILITY OF MANDATORY ARBITRATION IN THE CONTEXT OF CERTAIN AGREEMENTS WITH CONSUMERS.

Binding Arbitration
Any dispute, difference, controversy or claim between us or by either of us against the other or the employees, agents, mandataries, officers, directors, successors, assigns or affiliates of the other, arising out of, relating to, or having any connection with, the present terms, this website, any use of this website and any transaction conducted on or from it (whether contractual or extra-contractual, in contract or tort, pursuant to statute or regulation, or otherwise, and whether pre-existing, present or future), including any question regarding negotiation, formation, existence, validity, performance, effects, interpretation, breach, resolution or annulment and further including the applicability or scope of this arbitration clause (including the following annex : (http://www.HAMMOCK-USA.COM/annex.html) (hereinafter collectively referred to as “Claims” and each, individually, as a “Claim”) shall be referred to and finally resolved by binding arbitration, to the exclusion of courts of law, in accordance with the arbitration rules set out in the following annex : (http://www.HAMMOCK-USA.COM/annex.html), which annex is incorporated into and forms an integral part of these terms. However, before you submit a Claim for arbitration, you must first contact our customer service representatives at 1-514-778-3648 or 1-438-448-4858, and give us an opportunity to resolve the dispute. Similarly, before BOUTIQUES-INTERNET.COM takes a dispute to arbitration, we must first attempt to resolve it by contacting you. If the dispute cannot be satisfactorily resolved within sixty (60) days from the date you or BOUTIQUES-INTERNET.COM is notified by the other of a dispute, then either party may then initiate the arbitration process as provided in the following annex : (http://www.HAMMOCK-USA.COM/annex.html).

For greater certainty, no recourse may be made by either party to any court or tribunal, whether federal or provincial, in respect of any matter whatsoever relating to these terms including, without limitation, any Claim, any arbitration initiated to resolve a Claim, and any arbitration award made in relation to a Claim, except as expressly permitted in these terms or by law. Any award rendered pursuant to the arbitration shall be final and binding on each of the parties and no appeal shall lie from such award. Such award may be rendered enforceable and executory by any court having jurisdiction over the person or the property of the person against whom enforcement of the award is sought.

NO CLAIM MAY BE JOINED WITH ANOTHER LAWSUIT, OR IN AN ARBITRATION WITH A DISPUTE OF ANY OTHER PERSON, OR RESOLVED ON A CLASS-WIDE BASIS. THE PARTIES EXPRESSLY AGREE THAT ANY CLAIM THAT IS ARBITRATED PURSUANT TO THESE TERMS SHALL NOT BE CONSOLIDATED WITH ANY OTHER ARBITRAL PROCEEDING FOR ANY REASON. THE ARBITRATOR MAY NOT AWARD DAMAGES THAT ARE BARRED BY THESE TERMS AND MAY NOT AWARD EXEMPLARY OR PUNITIVE DAMAGES OR ATTORNEYS' FEES. YOU AND BOUTIQUES-INTERNET.COM BOTH WAIVE ANY CLAIMS FOR AN AWARD OF DAMAGES THAT ARE EXCLUDED UNDER THESE TERMS.

Injunctive Relief and Provisional Relief
Notwithstanding the provisions in this Section 17, the following annex : (http://www.HAMMOCK-USA.COM/annex.html) or any other provision of these terms, BOUTIQUES-INTERNET.COM shall have the right to seek and obtain any injunctive, provisional or interim relief from any court of competent jurisdiction to protect its trade-mark or other intellectual property rights or confidential information or to preserve the status quo pending arbitration.

18. CHANGES TO TERMS / SEVERABILITY
BOUTIQUES-INTERNET.COM may modify, alter or otherwise update the terms applicable to this website from time to time. We will notify you of any such modifications to this website by posting notice of such changes on this website. Following the posting of such changes, your continued use of this site will constitute your acceptance of these terms and other policies, as modified. You will be bound by such changes. If any one of these conditions shall be deemed invalid, void, or for any reason unenforceable, such condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

19. JURISDICTION 
This website is controlled and operated by BOUTIQUES-INTERNET.COM from Laval, Québec, au Canada. BOUTIQUES-INTERNET.COM makes no representation that materials on the website are appropriate or available for use in other locations. Those who choose to access this website from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.

20. COOKIES 
We may use “cookies” to track your preferences and activities on the BOUTIQUES-INTERNET.COM website. Cookies are small data files transferred to your computer’s hard-drive by a website. They keep a record of your preferences making your subsequent visits to the site more efficient. Cookies may store a variety of information, including, the number of times that you access a site, your registration information and the number of times that you view a particular page or other item on the site. The use of cookies is a common practice adopted by most major sites to better serve their clients. Most browsers are designed to accept cookies, but they can be easily modified to block cookies; see your browser’s help files for details on how to block cookies, how to know when you have received cookies and how to disable cookies completely. You should note, however, that without cookies, some of the website’s functions will not be available, and the user will lose some of the benefits of the site.


 

CONDITIONS OF SALES

(“Agreement”) sets forth the terms and conditions that apply to the purchase of products and/or services (the “Products”) from BOUTIQUES-INTERNET.COM through the website HAMMOCK-USA.COM.

BOUTIQUES-INTERNET.COM reserves the right to change these terms and conditions without prior written notice at any time, at BOUTIQUES-INTERNET.COM sole discretion. The terms “you” and “your” refer to the purchaser of Products using the HAMMOCK-USA.COM website.

PLEASE READ THIS AGREEMENT CAREFULLY!
BY USING THIS WEBSITE TO MAKE ON-LINE PURCHASES OF PRODUCTS, YOU AGREE TO BE BOUND BY AND ACCEPT THE TERMS AND CONDITIONS SET FORTH IN THIS AGREEMENT, AND YOU REPRESENT THAT YOU ARE OF LEGAL AGE TO ENTER INTO THIS AGREEMENT AND BECOME BOUND BY ITS TERMS. THIS AGREEMENT CONTAINS IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU. THIS AGREEMENT ALSO CONTAINS A DISPUTE RESOLUTION CLAUSE FOUND IN SECTION 13.

AS FURTHER DISCUSSED IN SECTION 11 OF THIS AGREEMENT, EXCEPT AS EXPRESSLY PROVIDED FOR IN THIS AGREEMENT, BOUTIQUES-INTERNET.COM DOES NOT MAKE OR GIVE ANY REPRESENTATION OR WARRANTY WITH RESPECT TO THE PRODUCTS YOU MAY PURCHASE FROM THIS WEBSITE AND BOUTIQUES-INTERNET.COM LIABILITY IS LIMITED AS PROVIDED IN THAT SECTION.

1. CONSENT TO USE OF ELECTRONIC DOCUMENTS
You hereby consent to the exchange of information and documents between you and BOUTIQUES-INTERNET.COM over the Internet or by e-mail, and that this Agreement (together with any applicable Order Confirmation(s) accepted by BOUTIQUES-INTERNET.COM as indicated in Section 3, below) in electronic form shall be the equivalent of an original written paper agreement between us. You further agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

2. OTHER DOCUMENTS, AGREEMENTS AND POLICIES
Your use of this website is governed by separate Website Terms and by our Privacy Policy (the “Other Policies”). You acknowledge that you have read the Other Policies and agree to be bound by and accept the terms and conditions set forth therein. Notwithstanding the foregoing, the provisions of this Agreement (and, in particular, the dispute resolution provision in Section 13 of this Agreement) shall supersede and take precedence over the provisions of the Other Policies; in the event of any inconsistency between the provisions of this Agreement and those of the Other Policies, the provisions of this Agreement shall govern. Certain additional terms and conditions may apply to purchases of Products and other uses of portions of this website.

3. ORDER
Before submitting an order for the purchase of Products using this website, you will be shown an order confirmation screen (the “Order Confirmation”) describing, among other things, the Product(s) to be ordered, the purchase price and any applicable charges for shipping and taxes. To the extent not deemed otherwise in virtue of the Quebec Consumer Protection Act, when you submit your order (by pressing the [“Confirm”] button), such order will constitute an offer from you to BOUTIQUES-INTERNET.COM to purchase the Product(s) described in the Order Confirmation, for the price and subject to the other charges, terms and conditions set out in the Order Confirmation. Orders are not binding on BOUTIQUES-INTERNET.COM until accepted by BOUTIQUES-INTERNET.COM. BOUTIQUES-INTERNET.COM acceptance of your order is evidenced by return e-mail from BOUTIQUES-INTERNET.COM indicating that your order has been accepted.

4. CANCELLATION
BOUTIQUES-INTERNET.COM reserves the right, in its discretion, to limit quantities, terminate accounts and to refuse or cancel any order, including after the order has been submitted, whether or not the order has been confirmed and your credit card charged. In the event that your order is cancelled after your payment has been processed, BOUTIQUES-INTERNET.COM will issue a full refund.

5. PRICE
All prices listed on the site are subjected to the value of the canadian dollar at the day of the transaction. Although BOUTIQUES-INTERNET.COM strives to provide accurate product and pricing information, errors may occur. BOUTIQUES-INTERNET.COM reserves the right to correct any errors in pricing or product information and to modify the prices of Products, at any time, without prior notice. BOUTIQUES-INTERNET.COM cannot confirm the price of a Product until after you submit an order for the Product. Without limiting the generality of Section 4 above, in the event that the price or related information for a Product (as described on the "HAMMOCK-USA.COM" website and/or the Order Confirmation) is incorrect due to an error in pricing or product information, BOUTIQUES-INTERNET.COM may, at its sole discretion, refuse or cancel your order, whether before or after BOUTIQUES-INTERNET.COM acceptance thereof. If there is such an error in pricing, BOUTIQUES-INTERNET.COM will cancel your order and reverse any charges that have been applied, then contact you to ask you to place a new order for the Product at the correct price.

6. PAYMENT TERMS
Terms of payment shall be determined at BOUTIQUES-INTERNET.COM sole discretion. Payment shall be made by credit card unless some other pre-arranged method of payment has been accepted by BOUTIQUES-INTERNET.COM. Any payments made by credit card or by Paypal are subject to the approval of the financial institution that has issued the credit card.

7. PRODUCT AVAILABILITY
The availability of certain Products may be limited, and Products may not be available for immediate delivery. BOUTIQUES-INTERNET.COM may revise or cease to make available any Products at any time without prior notice. In the event that BOUTIQUES-INTERNET.COM is unable to deliver you a Product ordered due to lack of availability, BOUTIQUES-INTERNET.COM will notify you via e-mail and your order will be automatically cancelled with respect to such unavailable Product, provided that BOUTIQUES-INTERNET.COM may, in its sole discretion, contact you in order to allow you to maintain your order subject to a revised delivery time if and when the Product becomes available.

PRODUCTS SOLD AND / OR DISTRIBUTED BY BOUTIQUES-INTERNET.COM ARE AVAILABLE ONLY IN CANADA AND UNITED STATES, AND THE WEB SITE IS INTENDED ONLY TO CUSTOMERS OF THOSE COUNTRIES.

8. SHIPPING; TAXES
BOUTIQUES-INTERNET.COM will ship the Product(s) ordered by you according to the delivery method you have chosen and to the address indicated in the Order Confirmation. BOUTIQUES-INTERNET.COM WILL ONLY SHIP PRODUCTS TO ADDRESSES LOCATED IN CANADA OR UNITED-STATES. Delivery times provided by BOUTIQUES-INTERNET.COM are estimates only. BOUTIQUES-INTERNET.COM shall not be responsible for any damages or costs resulting from any delays in delivery. THE CUSTOMERS MUST PAY THE TAX FOR CUSTOMS AND THE BROKER FEES, FOR THE IMPORTS OF PRODUCTS ORDERED ON OUR WEBSITE. BOUTIQUES-INTERNET.COM IS NOT RESPONSIBLE FOR CLAIMS AND ATTRIBUTABLE COSTS AT THE CUSTOMS CLEARANCE OF IMPORTED PRODUCTS, PURCHASED FROM THEIR WEBSITES.

Unless otherwise stated, all prices quoted do not include shipping and handling charges and applicable federal and provincial sales taxes or the costs of brokerage and clearance. Separate charges for shipping and handling and taxes will be shown on the Order Confirmation for each Order, as applicable. You are responsible for all sales, use, goods and services, harmonized sales, and other taxes and duties associated with the Order and the costs of brokerage services and customs clearance of goods purchased on the website (if applicable).

9. OWNERSHIP; RISK OF LOSS
All Product(s) purchased from BOUTIQUES-INTERNET.COM are delivered to you by a third party delivery company, pursuant to a shipping contract. You shall become the owner of the Product(s) and shall assume the risks of loss at the time of delivery by BOUTIQUES-INTERNET.COM of the Product(s) to the third party delivery company.

10. RETURNS
All Product returns are subject to the BOUTIQUES-INTERNET.COM "Returns Policy", the terms of which are incorporated herein by reference. Some restrictions may apply.

WARNING: 
ALL ITEMS RETURNED TO OUR WAREHOUSES WITHOUT A RETURN AUTHORIZATION NUMBER WILL NOT BE REFUNDED OR EXCHANGED.

BOUTIQUES-INTERNET.COM accept the return of merchandises for an exchange or a refund, under certain conditions:

1) The merchandise must be returned with an authorization number which must be provided by the customer service of BOUTIQUES-INTERNET.COM.
( See the online form for obtaining the return authorization number: "online form")
2) The product must be returned in its original packaging with all documentation. The product must not have been damaged or used. It must be able to be put back in stock in perfect condition (ready for resale)
3) Merchandise must be returned to us within 15 days of receipt of the return authorization number provided by our customer service.
4) The transport fees for the returned merchandise is the responsability of the client and are at his own expense. All shipping costs to and from the customer will be deducted from any refunds.
5) Eligible products must be returned in accordance with a traceable delivery method. (UPS, FedEx, USPS, or Canada Post, with tracking number)
6) There's a Restocking charge of 20% of the value of the order that will be deducted from the reimbursement.
7) Refunds are contingent upon inspection of item(s) once we receive it. .

NOTE: Items shipped by BOUTIQUES-INTERNET.COM that are defective and items shipped by BOUTIQUES-INTERNET.COM that you did not order will qualify for a full refund (including shipping fees).

11. EXCLUSION OF WARRANTIES AND LIMITATION OF LIABILITY
EXCEPT AS EXPRESSLY PROVIDED FOR IN THIS AGREEMENT, BOUTIQUES-INTERNET.COM DOES NOT MAKE OR GIVE ANY REPRESENTATION, WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WITHOUT LIMITATION WARRANTIES AS TO UNINTERRUPTED OR ERROR FREE TRANSACTIONS, PRIVACY, SECURITY, MERCHANTABILITY, QUALITY, TITLE, DURABILITY, SUITABILITY, NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSES, OR THOSE ARISING OUT OF A COURSE OF DEALING OR USAGE OF TRADE.

IN NO EVENT WILL BOUTIQUES-INTERNET.COM BE LIABLE FOR ANY INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, HOWSOEVER CAUSED, INCLUDING BUT NOT LIMITED TO, ANY LOST PROFITS, LOST SAVINGS, LOSS OF USE OR LACK OF AVAILABILITY OF FACILITIES INCLUDING COMPUTER RESOURCES, ROUTERS AND STORED DATA, PUNITIVE, EXEMPLARY, AGGRAVATED OR ECONOMIC DAMAGES, ARISING OUT OF THE PRODUCTS PROVIDED BY BOUTIQUES-INTERNET.COM OR OTHERWISE RELATED TO THIS AGREEMENT OR THE TRANSACTIONS CONDUCTED ON OR FROM THE WWW.BOUTIQUES-INTERNET.COMSHOES.COM WEBSITE, EVEN IF BOUTIQUES-INTERNET.COM OR ANY OF THEIR LAWFUL AGENTS, CONTRACTORS, EMPLOYEES OR MANDATARIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR CLAIM. IN NO CASE WILL BOUTIQUES-INTERNET.COM TOTAL LIABILITY ARISING UNDER ANY CAUSE WHATSOEVER (INCLUDING WITHOUT LIMITATION BREACH OF CONTRACT, NEGLIGENCE, GROSS NEGLIGENCE OR OTHERWISE) BE FOR MORE THAN THE AMOUNT PAID BY YOU FOR THE SPECIFIC PRODUCTS ORDERED UNDER THIS AGREEMENT AND TO WHICH THE CLAIM RELATES. IN NO EVENT WILL BOUTIQUES-INTERNET.COM BE LIABLE TO YOU FOR DAMAGES OR LOSSES RESULTING FROM VIRUSES, DATA CORRUPTION, FAILED MESSAGES, DAMAGES ARISING AS A RESULT OF: TRANSMISSION ERRORS OR PROBLEMS, TELECOMMUNICATIONS SERVICE PROVIDERS, BOUTIQUES-INTERNET.COM CONTRACTORS, THE INTERNET BACKBONE, THIRD-PARTY SUPPLIERS OF PRODUCTS OR SERVICES, DAMAGES OR LOSSES CAUSED BY YOU, OR YOUR RESPECTIVE EMPLOYEES, AGENTS, MANDATARIES OR SUBCONTRACTORS, OR OTHER EVENTS BEYOND THE REASONABLE CONTROL OF BOUTIQUES-INTERNET.COM.

CERTAIN FEDERAL OR PROVINCIAL LAWS MAY NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

For the purposes of this Section, “BOUTIQUES-INTERNET.COM” shall include BOUTIQUES-INTERNET.COM respective directors, officers, employees, agents, mandataries and contractors.

This Section shall survive the termination or expiry of this Agreement.

12. GOVERNING LAW AND JURISDICTION
Although this website and its server may be located outside of Canada. This Agreement shall be construed and interpreted in accordance with the laws of the Province of Quebec and the laws of Canada applicable therein and shall be treated in all respects as a Quebec contract, without reference to principles of conflict of law. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.

13. DISPUTE RESOLUTION; INJUNCTIVE RELIEF
IF YOU ARE RESIDING IN THE PROVINCE OF QUEBEC OR IN THE PROVINCE OF ONTARIO OR ANY OTHER PROVINCE OR TERRITORY WHERE THIS SECTION 13 MAY NOT BE VALID BY VIRTUE OF LOCAL CONSUMER PROTECTION LAWS, THEN THIS SECTION 13 DOES NOT APPLY TO YOU AND YOU MAINTAIN YOUR RECOURSES PROVIDED BY LAW.
IT IS IMPORTANT THAT YOU READ THIS ENTIRE SECTION CAREFULLY. THIS SECTION PROVIDES FOR RESOLUTION OF DISPUTES THROUGH FINAL AND BINDING ARBITRATION BEFORE A NEUTRAL ARBITRATOR INSTEAD OF IN A COURT BY A JUDGE OR JURY. THE LAWS OF YOUR PROVINCE OR TERRITORY MAY LIMIT THE ENFORCEABILITY OF MANDATORY ARBITRATION CLAUSES IN THE CONTEXT OF CERTAIN AGREEMENTS WITH CONSUMERS.

Binding Arbitration
Any dispute, difference, controversy or claim between us or by either of us against the other or the employees, agents, mandataries, officers, directors, successors, assigns or affiliates of the other, arising out of, relating to, or having any connection with, the present Agreement (whether contractual or extra-contractual, in contract or tort, pursuant to statute or regulation, or otherwise, and whether pre-existing, present or future), including any question regarding its negotiation, formation, existence, validity, performance, effects, interpretation, breach, resolution or annulment and further including the applicability or scope of this arbitration clause (including the following annex : (http://www.HAMMOCK-USA.COM/annex.html) (hereinafter collectively referred to as “Claims” and each, individually, as a “Claim”) shall be referred to and finally resolved by binding arbitration, to the exclusion of courts of law, in accordance with the arbitration rules set out in the following annex : (http://www.HAMMOCK-USA.COM/annex.html), which annex is incorporated into and forms an integral part of this Agreement. However, before you submit a Claim for arbitration, you must first contact our customer service representatives, and give us an opportunity to resolve the dispute. Similarly, before BOUTIQUES-INTERNET.COM takes a dispute to arbitration, we must first attempt to resolve it by contacting you. If the dispute cannot be satisfactorily resolved within sixty (60) days from the date you or BOUTIQUES-INTERNET.COM is notified by the other of a dispute, then either party may then initiate the arbitration process as provided in the following annex : (http://www.HAMMOCK-USA.COM/annex.html).

For greater certainty, no recourse may be made by either party to any court or tribunal, whether federal or provincial, in respect of any matter whatsoever relating to this Agreement including, without limitation, any Claim, any arbitration initiated to resolve a Claim, and any arbitration award made in relation to a Claim, except as expressly permitted in this Agreement or by law. Any award rendered pursuant to the arbitration shall be final and binding on each of the parties and no appeal shall lie from such award. Such award may be rendered enforceable and executory by any court having jurisdiction over the person or the property of the person against whom enforcement of the award is sought.

NO CLAIM MAY BE JOINED WITH ANOTHER LAWSUIT, OR IN AN ARBITRATION WITH A DISPUTE OF ANY OTHER PERSON, OR RESOLVED ON A CLASS-WIDE BASIS. THE PARTIES EXPRESSLY AGREE THAT ANY CLAIM THAT IS ARBITRATED PURSUANT TO THIS AGREEMENT SHALL NOT BE CONSOLIDATED WITH ANY OTHER ARBITRAL PROCEEDING FOR ANY REASON. THE ARBITRATOR MAY NOT AWARD DAMAGES THAT ARE BARRED BY THIS AGREEMENT AND MAY NOT AWARD EXEMPLARY OR PUNITIVE DAMAGES OR ATTORNEYS' FEES. YOU AND BOUTIQUES-INTERNET.COM BOTH WAIVE ANY CLAIMS FOR AN AWARD OF DAMAGES THAT ARE EXCLUDED UNDER THIS AGREEMENT.

Injunctive Relief and Provisional Relief
Notwithstanding the provisions in this Section 13, the following annex : (http://www.HAMMOCK-USA.COM/annex.html) or any other provision of this Agreement, BOUTIQUES-INTERNET.COM shall have the right to seek and obtain any injunctive, provisional or interim relief from any court of competent jurisdiction to protect its trade-mark or other intellectual property rights or confidential information or to preserve the status quo pending arbitration.

14. EXPORT LAWS
Products sold or delivered under this Agreement shall be subject to import and export control laws and regulations of Canada. You agree to comply at all times with all such laws and regulations. You will defend and hold BOUTIQUES-INTERNET.COM harmless against all claims, damages or liability resulting from breach of the foregoing.

15. HEADINGS
The headings of this Agreement are inserted for convenience of reference only and do not affect the construction or interpretation of this Agreement.

16. NO ASSIGNMENT
You may not assign your rights or obligations under this Agreement without the express written consent of BOUTIQUES-INTERNET.COM

17. ENUREMENT
This Agreement shall inure to the benefit of and be binding upon each of the parties hereto and their respective successors and permitted assigns.

18. SEVERABILITY
The provisions of this Agreement shall be deemed severable. In the event that any provision of this Agreement is determined to be unenforceable or invalid, such provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and such determination shall not affect the validity and enforceability of any other remaining provisions.

19. ENTIRE AGREEMENT
This Agreement, together with all other agreements, terms or conditions incorporated or referred to herein constitute the entire agreement between you and BOUTIQUES-INTERNET.COM relating to the subject matter hereof, the use of this website and any transactions conducted on or from this website, and supersede any prior understandings or agreements (whether electronic, oral or written) regarding the subject matter hereof, and may not be amended or modified except in writing, or by BOUTIQUES-INTERNET.COM making such amendments or modifications available to it pursuant to this Agreement.

20. NO WAIVER
The failure of BOUTIQUES-INTERNET.COM to enforce any provision of this Agreement or to respond to a breach by you or any third party of this Agreement shall not in any way waive the right of BOUTIQUES-INTERNET.COM to subsequently enforce any of the terms and conditions contained herein or to act with respect to similar breaches.

Last update: JANUARY 1st, 2014

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